Refunds will only be considered for transactions made through nearbyanimals. To be eligible for a refund, users must adhere to the terms and conditions outlined in our Terms of Service.
Due to the nature of digital advertising services, we generally do not offer refunds for completed transactions. Refund requests may be considered on a case-by-case basis for technical errors or failures in delivering the advertised content as agreed upon.
Users can cancel their advertisements within a specified timeframe indicated in our Terms of Service. Cancellation requests received after the specified timeframe may not be eligible for a refund.
To request a refund, users must contact our customer support team at support@nearbyanimals.com within the specified timeframe. Refund requests should include the transaction details, the reason for the refund, and any supporting documentation.
Refunds will be approved at the sole discretion of nearbyanimals. Refunds may be denied if the user has violated our Terms of Service or if the request does not meet the eligibility criteria.
Approved refunds will be processed using the same payment method used for the original transaction. Refunds may take a certain number of business days to be reflected in the user's account.
nearbyanimals reserves the right to modify or update this refund policy at any time. Users will be notified of any changes through our website or other communication channels.
For any questions or concerns regarding our refund policy, please contact our customer support team at support@nearbyanimals.com. By using nearbyanimals, users agree to abide by the terms outlined in this refund policy.